An absolute killer expression from Caol Ila – one of my favourite distilleries!
Web and social platforms evolved from standalone sites to networks to whatever you call this “social media” soup of today. A recent article in The Atlantic took readers through that history and reminder us that, eventually, change comes to everything and everyone. I believe the current form of social media is about to undergo its next evolutionary change.
If a change you’re about to make has the potential to limit or negatively impact your customers’ experience with your platform, slow down and look at it through the lens of the customer. Your well-intentioned change may create a not-so-great impact.
I love the opportunity that retros create to talk about the work and the balanced perspective of 1. Identifying ways to improve, with 2. Celebrating recent wins, big and small.
Clearing your calendar to dedicate a full day to deep work is both liberating and nerve-wracking. Liberating because you can really dig in, explore, and come up with solid plans and solutions.
If you can’t invest your money into someone’s business, invest your time.
Wednesday was a spectacular moment of flow at work. A company-wide effort involving people from Sales, Customer Success, Product, and Engineering relentlessly focused on delivering a WOW for a client demo. It was truly a thing of beauty.