If a change you’re about to make has the potential to limit or negatively impact your customers’ experience with your platform, slow down and look at it through the lens of the customer. Your well-intentioned change may create a not-so-great impact.
Retros for everyone!
I love the opportunity that retros create to talk about the work and the balanced perspective of 1. Identifying ways to improve, with 2. Celebrating recent wins, big and small.
Clearing your calendar delivers great results
Clearing your calendar to dedicate a full day to deep work is both liberating and nerve-wracking. Liberating because you can really dig in, explore, and come up with solid plans and solutions.
Invest your time
If you can’t invest your money into someone’s business, invest your time.
A spectacular moment of flow
Wednesday was a spectacular moment of flow at work. A company-wide effort involving people from Sales, Customer Success, Product, and Engineering relentlessly focused on delivering a WOW for a client demo. It was truly a thing of beauty.
Workplace trends and the impact on focus time
Workplace trends have had a big impact on focus time. COVID-19 proved we can get work done from anywhere at anytime, but is “anywhere at anytime” the most productive way to achieve a desired outcome? I believe organizations need to dig in and explore the nuance about where and how we work.
Leadership beginnings
How did your first leader make you feel? What was your first experience as a leader like? Our journeys may look different but they all share similar moments.