Why Technology Should Not Drive Business Change

I’ve seen instances where a Business will look to replace its legacy systems but falls short in terms of properly articulating why this is desired. When you talk to stakeholders, the drivers that tend to emerge are that the systems are old, aren’t flexible enough, and/or aren’t able to be maintained for much longer. These are all valid reasons but fail to address the underlying motive behind replacing legacy systems: the Business is looking to change and can’t do that given its current technical constraints.