Feedback is fierce

The most successful organizations – by which I mean those whose employees are motivated, engaged, and carry a growth mindset – embrace a culture of feedback. People in these organizations look upon feedback as a gift and an opportunity, and share it from a place of care and desire to see each other grow. They know that, no matter how difficult the feedback is to give, it needs to be given because they are being – as I heard Lorne Rubis once put it – our “loving critic.” And they know that feedback is freeing because, once it’s out there, they can do something with it (as opposed to being blind to what they’re doing or saying that isn’t going over well with others).